Jane Smith
123 Washington DC, 123123 * (123) 123-1232 * Jane.Smith@home.net
HUMAN RESOURCES MANAGEMENT * IT RECRUITMENT
A seasoned HR manager with extensive expertise in recruiting high-level information technology professionals. Demonstrated skill in organizational development, change management and strategic design of marketing and recruitment efforts. Strong background in management planning, budgeting, staffing and facilities designed to enhance productivity and profitability. Core competencies include:
| Program Development |
Succession Planning |
| Benefits Administration | Union Negotiations & Mediations |
| Preventive Labor Strategies | Employee & Labor Law |
| HR Policy Design & Administration | Compensation & Benefits Design |
PROFESSIONAL EXPERIENCE
SENIOR HUMAN RESOURCES CONSULTANT White Associates, LLC, Washington, D.C.
1991-Present
- Recruited as Lead Consultant to standardize organizational structure for and IT Department with 500 employees of an e-commerce company with a subsequent rollout to 6,000 employees nationwide.
- Led team in analysis of existing operations and development of an action plan.
- Worked with Senior Management to gain support of new strategic design proposals.
- Created cost justification of a $2.5 million budget based on savings from retention and retraining expenses.
- Examined market and recruiting efforts, role and level descriptions as well as lines of communication.
- Developed a standardized organizational model, which clarified authority, relationships and responsibilities within the department.
George University Hospital, Washington, D.C., 1983-1991
HUMAN RESOURCES MANAGEMENT
1987-1991
- Responsible for union contract interpretation, grievances, regulatory compliance, personnel files, performance appraisal system and management of worker’s compensation programs for the 6,500 employees.
- Supervised direct staff, development of policy recommendations, and preparation of implementing procedures and served on numerous operating committees.
- Served as the key player for the institutional authority on state and federal regulatory requirements.
- Managed complex worker’s compensation program with a high volume of claims, including hearings and litigation on challenged decisions.
- Reorganized problem departments, established stability, and installed procedures and systems to maintain quality of operations.
- Established improved relationships with ten unions, which reduced adversarial attitudes and labor stoppage threats.
- Substantially reduced workers’ compensation costs and subsequent litigation.
TRAINING AND DEVELOPMENT MANAGER
1983-1987
- Supervised human resource functions for designated units and chaired Institutional Committee for development of employee policy and procedure manuals.
- Prepared budgets and coordinated planning with other department managers. Programs included: Relations, Management Development Training, Workplace Literacy, and New Employee Orientation. Additionally, the Development Training, Workplace Literacy, and New Employee Orientation. Additionally, the department selected and installed specialized software systems for tracking training.
- Managed JCAHO accreditation process in areas of Orientation, Training, and Education.
- Appointed to Strategic Design team to participate in broadening Quality Management programs throughout the hospital.
CAREER DEVELOPMENT SPECIALIST Swiss-American Insurance Group, New York, New York
1980-1993
- Managed training programs, career database system, and career development promotional programs.
- Developed, published and managed wide-ranging programs to promote professional growth of current employees.
- Designed career planning concepts, analyzed data on career mobility, and managed departmental administrative operations.
- Developed the Company’s first video promotion and multimedia career planning programs, participated in customization of career planning software package and served as Internal Consultant to the Company’s ten operating divisions.
- Joined the company as Senior Supervisor, managed training for the U.S. Headquarters and national staff. Chaired Corporate Committee for Career Development, organized high-level review courses for the American Society of Actuaries certification examinations and led curriculum development for the Roosevelt University inauguration of an Insurance degree major.
EDUCATION
- University of Mary Washington, College of Graduate and Professional Studies, Fredericksburg, VA
Master Degree, Business Administration Concentration: Organization and Human Resources
Development, May 2002
- University of Wisconsin, Albany, WI
Bachelor of Art, History, June 1974
PROFESSIONAL AFFILIATIONS
- Member of the American Society of Training and Development (ASTD)
- Member of the Society of Human Resources Management (SHRM)
- Advisor in the Chicago Chapter ASTD Human Resources Development Institute
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