Ms. JANE DOE
123, Main Rd Home:
(+1)-123-456-7890
Suite 200, New York Mob
: (987)-322-1231
NY 12345, USA e-mail:
jane@smith.com
CAREER HIGHLIGHTS
Net Savvy With Excellent Computer Skills And Is Proficient With Windows & MS Office
Diligent,
Administrative Assistant with knowledge of all Office Functions
12 years experience as Receptionist,
Customer Service Executive, Office Assistant and Office Automation Clerk.
A
self-motivated innovator, with a skill set that includes multi-tasking, special
projects, customer service, computer skills, word processing, spreadsheets,
documentation, and data entry, in addition to planning, problem solving and
communication with a capacity to shoulder higher responsibility.
The Sample Business, NY
Staffing coordinator Nov
2008 – Present
Apart
from answering phones, managing mail, handling visitors, and responding to fax
enquiries, I also drafted correspondence and booked appointments for senior
managers. Also assisted managers with hiring procedures, screening of candidates
and coordination of interviews, which included presenting the positions to
candidates and responding to their questions regarding the positions. Also
referred interested candidates to employer and followed up with candidates and
employers. I also monitored, evaluated, and counseled staff in addition to
coordinating orientations and exit interviews for part-time and temporary
employees
Sample Company, NY
Receptionist Nov 2007 –
Nov 2008
Was
responsible in managing a multi-line phone service, which included calls from
various Doctors and Hospitals, and answering questions of the customers and
callers, and guiding them to the proper department. Was involved in performing
skilled computerized procedures and data entry procedures, in addition to
responding to email and fax inquiries and kept track of “what’s happening
program” for the day. Also maintained a daily census for the establishment and
managed the supply service that included ordering and tracking of supplies.
Successfully organized appointments between employees and clients and always
maintained an excellent interpersonal relationship with all customers and was a
prominent member of the Greeting/MOD/TOC committee.
Sample Work place, NY
Greeter July
2007 - Nov 2007
Involved
in responding to telephone calls and identifying the nature of their business
and subsequently channeling them to the proper destinations. Also performed multiple tasks
that involved a variety of customer service functions, in addition to other
routine clerical duties pertinent to an establishment that specializes in
services for cars, that included daily routine correspondence, paperwork,
management of accounts and responding to email and fax inquiries.
Georgette Cutlock Center, NY
Receptionist / Administrative Assistant Mar
2001 – Jun 2005
Provided
administrative/ secretarial support for the department such as answering
telephones, assisting visitors, and resolving a range of administrative problems
and inquiries. Scheduled and coordinated meetings, interviews, appointments,
events and other similar activities as well as coordinating travel as well as
lodging arrangements. Operated the personal computer to compose and edit
correspondence and memoranda from dictation, verbal direction, and prepare,
transcribe, compose, type, edit, and distribute agendas and minutes of meetings.
Maintained confidential records for clients and agency and provided information
regarding activities and location of departments, offices and employees within
organization. Also performed routine clerical duties and other duties pertinent
to an establishment that specializes in services for individuals with
developmental disabilities. Coordinated events for staff, clients and families
as part of the Staff Appreciation Committee and Festival Day Committee.
New York, NY
Various Customer Service Positions Dec
1998 – Oct 2001
Maintained various customer service positions in the sales and service industry
including:
CVS Pharmacy, T.G.I., Fridays, Boston Market, The Spaghetti Warehouse, Food
Truck, Hecht’s Department Store and The Spirit of New York.
Duties
included providing support to the sales team, ensuring all sales and service
objectives were met, in addition to assisting customers in menu or merchandise
selection. Performed market research surveys on customer needs and requirements,
and also answered customer queries and handled customer complaints. Maintained
composure in a fast paced environment, working with a team to meet goals so as
to maintain an efficient and welcoming environment for customers. Assisted in
the development of new policies and procedures so as to create solutions and
ensure customer satisfaction at all times
EDUCATION
Academic
Diploma/Vocal Major 1997
New York High School for Creative and Performing Arts, New
York, NY
INTERESTS
Music, boating, cooking and reading
REFERENCES
Available
on request
SALARY REQUIREMENTS
USD.45,000 per year
Home: (+1)-123-456-7890 / Mob
: (987)-322-1231
123, Main Rd, Suite
200, New York, NY 12345, USA
E-mail: jane@smith.com
