JOHN SMITH
123 Main Street
Washington DC, 12312
NETWORK ENGINEER/TECHNICAL SUPPORT
SUMMARY OF QUALIFICATIONS
- Solutions-driven network engineer providing technical support to improve operational efficiencies and performance
- Unique analytical problem-solving ability
- Solid knowledge of computer and network architecture and Microsoft Operating System
- Excellent team building, leadership, and conflict resolution and management skills
EDUCATION
Bachelor of Professional Studies in Computer Technology, University of Mary Washington, College of Graduate and Professional Studies, Fredericksburg, Virginia, May 2007
Associates in Science Degree, Germanna Community College, Fredericksburg, Virginia, May 2005
Information Technology Certifications
| MCSE | Workstation | Windows 95 |
| MCP+1 | NT Server/Enterprise | Windows 3x |
| A+ Certified | Networking Essentials | Windows NT |
| Microsoft NT | Windows NT Server 4.0 | Internet Info-Server |
| MS Dos 6.22 | TCP/IP Implementation | Internet Explorer 5.0 |
ACHIEVEMENTS
- Resolved security issues on Windows NT involving group account polices and end users
- Engineered effective Windows NT security structure and implementation in working networks
- Implemented and routed network around TCP/IP protocol suite
- Performed diagnostics, myriad configurations, and peripheral repairs
- Installed software, provided technical support and consulted on LAN development
EMPLOYMENT HISTORY
- Computer Technician, Leadership Institute, Washington, D.C. 1999-Present
- Press Operator, Technical Industries, Los Angles, California 1997-1998
